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ForwardSimulation Addressing Verbal Escalation (SAVE) Training 5/27/2026
Course Description
Workplace violence continues to rise. Threats of verbal and physical violence from patients, families and between staff create a workplace environment that is not psychologically safe and risks patient care outcomes. The Simulation Program has developed a one-hour in-person training focused on sepsis in a deteriorating patient and the verbally escalating parent. While several initiatives have been implemented to address escalating individuals, there are limited opportunities to practice. With increasing incidents, now is the time to practice and review best practices to ensure patient and staff safety. SAVE Training will address the medically and psychosocially escalating parent and patient in a one-hour training using SPs required for all acute care, critical care, emergency department, and other related clinical staff.
Financial and In-Kind Commercial Support
No financial nor in-kind commercial support was received for this education activity.
Target Audience
- Physicians
- Nurse Practioners
- Physician Assistants
- Nurses
- Social Workers
- Patient Care Technicians
- Unit Support Staff
Learning Objectives
- Apply evidence-based management of sepsis.
- Apply communication techniques to address verbal escalation of parent/caregiver.
- Utilize appropriate resources available at Children’s National for behavioral escalation events.
Ananya Datta, CPNP-AC/PC, MPH, RN
Danielle King, MSN, RN, CPN
Laura Nicholson, MSN RN CPN CHSE
Simranjeet Sran, MD, MEd, CHSE, FAAP
Heather Walsh, PhD RN PCNS-BC CHSE-A CPN
Joint Accreditation Statement
In support of improving patient care, Children's National Hospital is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), and the American Nurses Credentialing Center (ANCC), to provide continuing education for the healthcare team. Children’s National Hospital Accreditation Provider# 4008362.
ACCME: Children’s National Hospital designates this live activity for a maximum of 1.0 AMA PRA Category 1 Credit(s)TM for physicians. Physicians should claim only the credit commensurate with the extent of their participation in the activity.
ANCC: Children’s National Hospital designates this activity for a maximum of 1.0 live ANCC contact hour(s).
Social Work: As a Jointly Accredited Organization, Children’s National Hospital is approved to offer social work continuing education by the Association of Social Work Boards (ASWB) Approved Continuing Education (ACE) program. Organizations, not individual courses, are approved under this program. Regulatory boards are the final authority on courses accepted for continuing education credit. Social workers completing this course receive 1.0 general continuing education credit(s).
Available Credit
- 1.00 AMA PRA Category 1 Credit™Children’s National Hospital designates this Live activity for a maximum of 1.00 AMA PRA Category 1 Credit™. Physicians should claim only the credit commensurate with the extent of their participation in the activity.
- 1.00 ANCCChildren’s National Hospital will provide 1.00 Nursing Contact Hours for this Live activity.
- 1.00 ASWBAs a Jointly Accredited Organization, Children’s National Hospital is approved to offer social work continuing education by the Association of Social Work Boards (ASWB) Approved Continuing Education (ACE) program. Organizations, not individual courses, are approved under this program. Regulatory boards are the final authority on courses accepted for continuing education credit. Social workers completing this course receive 1.00 continuing education credits.
- 1.00 General
- 1.00 ParticipationSuccessful completion of this continuing education activity.