DOTM Staff will communicate in an effective manor using the strategies taught in the teamwork and communication courses. The staff will have the communication skills to engage in crucial conversations. Staff will develop the skills to give constructive feedback and facilitate closing an expectation gap. The team will use communication skills in an interdisciplinary setting to effectively relay information to develop a shared mental model of patient care goals. They will use teamwork strategies taught in the courses to meet these care goals in a dynamic critical care setting.

This series includes the following four courses available to staff in the Department of Transport Medicine:

1. Navigating Transport Team Dynamics
2. Crucial Conversations
3. Crucial Accountability