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ForwardSimulation Addressing Verbal Escalation (SAVE) Training (2025)
Workplace violence continues to rise. Threats of verbal and physical violence from patients, families and between staff create a workplace environment that is not psychologically safe and risks patient care outcomes. The Simulation Program has developed a one-hour in-person training focused on sepsis in a deteriorating patient and the verbally escalating parent. While several initiatives have been implemented to address escalating individuals, there are limited opportunities to practice. With increasing incidents, now is the time to practice and review best practices to ensure patient and staff safety. SAVE Training will address the medically and psychosocially escalating parent and patient in a one-hour training using SPs required for all acute care, critical care, emergency department, and other related clinical staff.
Target Audience
Nurses, physicians, advanced practice providers, technicians, unit support associates (USAs), social workers, respiratory therapists, UCAs, child life specialists, pharmacists, and others with clinical-facing roles
Learning Objectives
1. Apply evidence-based management of sepsis.
2. Apply communication techniques to address verbal escalation of parent/caregiver.
3. Utilize appropriate resources available at Children’s National for behavioral escalation events.
Mallory Cordes, MSN, BSN, CCRN, PCCN
Ananya Datta, CPNP-AC/PC, MPH, RN
Gayle Messick Gilmore, MSSA, LICSW, LCSW-C
Sukhjit King, DNP, MS, MBA, NI-BC, NE-BC, CHSE, FAAN
Rosalyn Manuel, MSN, BSN, CHSE
Laura Nicholson, MSN RN CPN CHSE
Abigail Nolan
Haroon Shaukat, MD
Simranjeet Sran, MD, MEd, CHSE, FAAP
Heather Walsh, PhD RN PCNS-BC CHSE-A CPN
Gregory Yurasek, MD, CHSE
Pavan Zaveri, MD, MEd
Joint Accreditation Statement
In support of improving patient care, this activity has been planned and implemented by Children’s National Hospital. Children’s National Hospital is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), and the American Nurses Credentialing Center (ANCC), to provide continuing education for the healthcare team. Children’s National Hospital Accreditation Provider# 4008362
Credit Designation Statements
ACCME Credit: Children’s National Hospital designates this live/enduring activity for a maximum of 1 AMA PRA Category 1 CreditsTM for physicians. Physicians should claim only the credit commensurate with the extent of their participation in the activity.
ANCC Credit: Children’s National Hospital designates this activity for a maximum of 1 LIVE/Enduring ANCC contact hours.
Pharmacy Credit: Children’s National Hospital is accredited by the Accreditation Council for Pharmacy Education (ACPE) as a provider of continuing pharmacy education. This program meets ACPE criteria for 1.0 contact hours.
Social Work Credit: As a Jointly Accredited Organization, Children’s National Hospital is approved to offer social work continuing education by the Association of Social Work Boards (ASWB) Approved Continuing Education (ACE) program. Organizations, not individual courses, are approved under this program. Regulatory boards are the final authority on courses accepted for continuing education credit. Social workers completing this course receive 1 general continuing education credit.
Available Credit
- 1.00 ACPE PharmacistChildren's National Hospital is accredited by the Accreditation Council for Pharmacy Education (ACPE) as a provider of continuing pharmacy education. This program meets ACPE criteria for 1.00 contact hours.
- 1.00 AMA PRA Category 1 Credit™Children’s National Hospital designates this Live activity for a maximum of 1.00 AMA PRA Category 1 Credit™. Physicians should claim only the credit commensurate with the extent of their participation in the activity.
- 1.00 ANCCChildren’s National Hospital will provide 1.00 Nursing Contact Hours for this Live activity.
- 1.00 ASWBAs a Jointly Accredited Organization, Children’s National Hospital is approved to offer social work continuing education by the Association of Social Work Boards (ASWB) Approved Continuing Education (ACE) program. Organizations, not individual courses, are approved under this program. Regulatory boards are the final authority on courses accepted for continuing education credit. Social workers completing this course receive 1.00 continuing education credits.
- 1.00 General
- 1.00 ParticipationSuccessful completion of this continuing education activity.