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ForwardCharge Nurse Workshop 10/20/2026
Course Description
The goal of the charge nurse workshop is to empower participants with essential knowledge and skills for the charge nurse role. It focuses on understanding the responsibilities of charge nurses, managing stress, and enhancing communication within healthcare teams. Participants will also learn to identify their strengths and weaknesses, navigate escalation procedures, implement conflict resolution strategies, and recognize available resources, ultimately fostering effective leadership and improved patient care.
Pre-Work Requirement (Must Be Completed Prior to Attending the Workshop)
All pre-requisite assignments must be completed in RNsConnect prior to the workshop. These include:
- Leadership Video
- CORES Workflow Manager Video
- Charge RN Role in Conflict Resolution Video
- Charge Nurse Competency Confidence Assessment
- 2025 RN Stress Survey
You will receive an email from the course director with instructions on how to access and complete the pre-work. Please ensure all requirements are finished before the class session.
Financial and In-Kind Commercial Support
No financial nor in-kind commercial support was received for this education activity.
Target Audience
Nurses
Learning Objectives
- Identify characteristics of an effective charge nurse.
- Discuss the roles and responsibilities of a charge nurse.
- Identify and apply effective stress management techniques to maintain a safe and productive work environment.
- Evaluate their personal strengths and weaknesses related to the charge nurse role to inform their professional development.
- Demonstrate key communication skills necessary for optimal interactions with team members, patients, and families.
- Apply the principles of the communication process (interprofessional and patient/family) to the charge nurse role.
- Identify when, how, and to whom to escalate issues in various clinical situations to ensure patient safety and care quality.
- Demonstrate effective conflict management strategies to the charge nurse role.
- Summarize the resources and support available to charge nurses, enabling them to leverage these tools in their practice.
Evanda Miles, Evanda Miles, MPH, BSN, RN
Victoria Buttray, BSHA, CPhT, PMP, MBA(c)
Lia Heiden
Evanda Miles, Evanda Miles, MPH, BSN, RN
Ashley Moore, Ashley Moore MSN-Ed., RN, CPN
Patricia O'Brien
Gabriela Rivera Martinez
Tashura Tulloch
Kellie Wright, BSN, RN
Joint Accreditation Statement
In support of improving patient care, this activity has been planned and implemented by Children’s National Hospital. Children’s National Hospital is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), and the American Nurses Credentialing Center (ANCC), to provide continuing education for the healthcare team. Children’s National Hospital Accreditation Provider# 4008362
Available Credit
- 7.00 ANCCChildren’s National Hospital will provide 7.00 Nursing Contact Hours for this Live activity.
- 7.00 ParticipationSuccessful completion of this continuing education activity.
Please click the red “Take Course” button to begin.
This will guide you through the steps needed to receive your CE certificate. You will only be able to complete these steps after you have attended the education session and submitted your attendance code.