Cleopatra Hyman MSN, BSN, RN, has 19 years of nursing experience and serves as the Nursing Director in Case Management and Clinical Documentation Integrity at Children’s National Hospital in Washington, D.C. With a robust background in clinical nursing, Cleo has also gained significant expertise in revenue cycle management, hospital reimbursement, and CMS (Centers for Medicare & Medicaid Services) compliance regulations. Her role encompasses ensuring that clinical documentation aligns with coding, billing practices, and regulatory standards, all of which are vital for optimizing hospital reimbursement and maintaining financial compliance.

Beyond her leadership in clinical settings, Cleo is an Adjunct Professor at the University of Maryland School of Nursing, where she educates and mentors BSN pediatric clinical instructors. She plays a key role in guiding nursing students toward selecting specialties for their final practicum and assists new graduate RNs as they navigate their early careers.

Cleo is also passionate about pediatric nursing consulting, leveraging her deep clinical knowledge and expertise to provide valuable insights that improve patient care and operational efficiencies. She is committed to fostering team collaboration, believing that working closely with interdisciplinary teams is crucial for enhancing patient safety, quality, and overall patient experience. Her approach emphasizes the importance of cohesive teamwork in achieving positive outcomes and creating a supportive environment for both patients and staff.

Determined to continue shaping the future of nursing, Cleo has chosen to dedicate time to the career development mentorship program at Children’s National Hospital. She believes mentorship is a key tool in developing strong nurse leaders and fostering lasting partnerships across interdisciplinary areas within the hospital. Through this initiative, Cleo aims to equip nurses with a well-rounded understanding of clinical practice, regulatory requirements, and team-based care, preparing them to thrive in diverse healthcare environments while improving patient-centered care. Her multifaceted expertise and passion for mentoring make her an invaluable asset in nurturing the next generation of nursing leaders

One of Cleo’s favorite quotes from Maya Angelou is “I’ve learned that you shouldn’t go through life with a catcher’s mitt on both hands; you need to be able to throw something back”.